For consulting and advisory firms, sustainable growth year after year can be a challenge. The typical model delivers unpredictable, feast-or-famine type cycles. But there is another way - tapping into industry ecosystems.
Understanding Ecosystems
An ecosystem consists of the interconnected relationships between organizations and individuals within an industry. The "value exchange" that happens amongst these players is what makes the ecosystem work. The second part - the value exchange is critical, yet often forgotten. We need to understand what the various players want and need to be able to tap into the ecosystem. We also often focus too narrowly on clients and partners. But an ecosystem is much bigger, encompassing influencers, event organizers, vendors, past and future employees, and even competitors.
Tapping In Versus Building
The goal isn't to build an ecosystem from scratch. Most consulting firms are playing in mature market categories, where established ecosystems likely already exist. The key is understanding these environments and knowing how to insert yourself effectively. The best consultants act as "integrators", able to connect endpoints that may not have direct relationships today.
Connect, Engage, Collaborate
When tapping into an ecosystem, follow 3 steps:
- Connect - raise awareness, provide value
- Engage - facilitate understanding and interest
- Collaborate - demonstrate trust and credibility
At each stage, focus on serving ecosystem participants based on their desires without explicitly taking or selling. Over time, you become a valuable contributor, or better yet, a respected thought leader.
Incentivizing Internally and Externally
Creating an ecosystem-driven organization requires alignment across functions - leadership, sales, marketing, etc. Establish clear incentives for working cross-functionally towards ecosystem relationships.
Externally, look to develop reciprocal referral partnerships. Demonstrate value to each participant according to their particular wants and needs. When participants receive value from you, they will repay value in turn.
The Payoff: Exponential Growth
Tapping into and integrating with established industry ecosystems allows consulting firms to achieve exponential vs. linear growth. The win-win value exchanges forged create a sustainable client pipeline over time. Rather than sales team output, revenue scales exponentially based on the strength of ecosystem relationships.
Getting Started
Interested in putting these ideas into practice for your consulting or advisory firm? Reach out to discuss an ecosystem growth strategy tailored to your specific business goals and market landscape.